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ADEX Technology Ltd

Privacy Policy

Last updated: 02.07.2026

ADEX Technology Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit this website, contact us, request information, book a demonstration, subscribe to updates, or otherwise interact with us.

This Privacy Policy is intended for website visitors, prospective clients, business contacts, suppliers, partners, professional advisers and other individuals who interact with ADEX Technology Ltd.

1. Who We Are

ADEX Technology Ltd is a company registered in England and Wales.

Company name
ADEX Technology Ltd
Company number
13898178
Registered office
6th Floor Basildon House, 7 - 11 Moorgate, London, England, EC2R 6AF
Incorporated
7 February 2022
Group relationship
ADEX Technology Ltd is a wholly owned subsidiary of ADEX Holdings Ltd.
Parent company
ADEX Holdings Ltd
Parent company number
020353V
Parent registered office
24 Athol Street, Douglas, Isle of Man, IM1 1JA

For the purposes of applicable data protection laws, ADEX Technology Ltd is the controller of personal data collected through this website and through our direct business interactions, unless we state otherwise.

2. Contact Details

For questions about this Privacy Policy or how we handle personal data, please contact us at:

ADEX Technology Ltd6th Floor Basildon House7 - 11 MoorgateLondonEnglandEC2R 6AFEmail: contact@exchangeinfrastructure.tech

If ADEX Technology Ltd appoints a data protection officer or dedicated privacy contact, this page will be updated with the relevant details.

3. Personal Data We Collect

We may collect and process the following categories of personal data.

Contact and Identity Data

This may include your name, job title, company name, business email address, telephone number, country, and any other contact details you provide.

Business Enquiry Data

This may include information you submit when you request information, book a demonstration, contact us about exchange technology, ask about ADEX Technology solutions, or discuss a possible commercial relationship.

Communications Data

This may include emails, messages, meeting notes, call records, feedback, support requests and other communications between you and ADEX Technology.

Website Usage Data

This may include information about how you use our website, including pages viewed, links clicked, referring websites, approximate location, browser type, device type, IP address and session information.

Technical Data

This may include IP address, device identifiers, browser settings, operating system, time zone, access times, logs and other technical information collected automatically when you use the website.

Marketing Preference Data

This may include your preferences for receiving communications from us and your interaction with our updates, newsletters or marketing messages.

Recruitment Data

If you apply for a role with us, we may collect your CV, work history, education history, professional qualifications, contact details, references and other information relevant to recruitment.

4. How We Collect Personal Data

We may collect personal data directly from you when you:

  • submit a contact form
  • request information
  • book a demonstration
  • email us
  • meet with us
  • subscribe to updates
  • download materials
  • apply for a role
  • interact with us at events
  • otherwise provide information to us

We may also collect personal data automatically through website cookies, analytics tools, server logs and similar technologies.

We may receive personal data from third parties, including professional advisers, business partners, event organisers, public websites, corporate registries, LinkedIn or other professional sources, where lawful and relevant to our business relationship.

5. How We Use Personal Data

We may use personal data for the following purposes.

To Respond to Enquiries

We use contact and enquiry information to respond to requests for information, book demonstrations, answer questions and communicate with prospective clients, partners and other business contacts.

To Provide Business Information

We may use your information to provide materials about ADEX Technology, exchange infrastructure, market infrastructure technology, clearing technology, settlement technology, risk management technology, trading interfaces, APIs and related services.

To Manage Business Relationships

We may use personal data to manage relationships with clients, suppliers, partners, advisers, investors, regulators and other professional contacts.

To Operate and Improve the Website

We may use technical and usage data to operate the website, monitor performance, improve navigation, maintain security, diagnose issues and understand how visitors use our content.

To Send Marketing Communications

Where permitted by law, we may send updates, articles, invitations or information about ADEX Technology and related market infrastructure topics. You can opt out of marketing communications at any time.

To Manage Events and Meetings

We may use personal data to arrange meetings, calls, demonstrations, webinars, events and follow-up communications.

To Comply with Legal and Regulatory Obligations

We may process personal data where necessary to comply with applicable laws, regulatory obligations, court orders, sanctions screening, anti-financial crime requirements or lawful requests from public authorities.

To Protect Our Business

We may use personal data to protect our rights, systems, confidential information, intellectual property, website security and business operations.

For Recruitment

If you apply for a role, we may use your personal data to assess your application, communicate with you, conduct interviews, check references and manage the recruitment process.

6. Lawful Bases for Processing

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, we may rely on one or more of the following lawful bases.

Consent

We may rely on consent where you have given us clear permission to process your personal data for a specific purpose, such as subscribing to certain marketing communications.

Contract

We may process personal data where necessary to enter into or perform a contract with you or the organisation you represent.

Legitimate Interests

We may process personal data where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This may include responding to business enquiries, managing professional relationships, improving our website, developing our services and protecting our business.

Legal Obligation

We may process personal data where necessary to comply with legal or regulatory obligations.

7. Marketing Communications

We may send you business-to-business marketing communications where permitted by law, including updates about ADEX Technology, exchange infrastructure, market infrastructure technology, articles, events and related services.

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send you non-marketing communications where necessary, such as responses to enquiries, service messages, legal notices or communications relating to an existing business relationship.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate effectively, improve performance, understand website usage and support analytics.

Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to function. Others may help us understand how visitors use the website.

Where required by law, we will request your consent before placing non-essential cookies on your device.

If a separate Cookie Policy is published, it will be linked from this page.

9. Who We Share Personal Data With

We may share personal data with the following categories of recipients where necessary and lawful:

  • ADEX group companies
  • website hosting providers
  • IT and security providers
  • CRM and business software providers
  • email and communications providers
  • analytics providers
  • professional advisers
  • auditors
  • legal advisers
  • banks and payment providers
  • business partners, where relevant to your enquiry
  • regulators, courts, law enforcement agencies or public authorities where required
  • potential buyers, investors or advisers in connection with corporate transactions, subject to appropriate confidentiality safeguards

We do not sell personal data.

10. International Transfers

ADEX Technology Ltd is based in the United Kingdom, but we may work with group companies, suppliers, partners or service providers in other jurisdictions.

Where personal data is transferred outside the United Kingdom, we will take steps designed to ensure that the transfer is lawful and that appropriate safeguards are in place. These may include adequacy regulations, standard contractual clauses, contractual protections or other lawful transfer mechanisms.

11. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure systems, encryption where appropriate, monitoring, staff confidentiality obligations, supplier due diligence and internal security procedures.

No website or electronic communication system is completely secure. You should take care when sending information to us electronically.

12. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, accounting, reporting or business requirements.

Retention periods may vary depending on the type of data and the purpose of processing. For example:

  • business enquiry data may be retained for as long as necessary to manage the enquiry and any resulting relationship
  • client, supplier and partner records may be retained for the duration of the relationship and for a reasonable period afterwards
  • marketing data may be retained until you unsubscribe or we determine that the data is no longer required
  • recruitment data may be retained for the recruitment process and for a reasonable period afterwards, unless a longer period is required or agreed
  • legal and compliance records may be retained for longer where required by law

When personal data is no longer required, we will delete it, anonymise it or securely archive it.

13. Your Rights

Depending on your location and applicable law, you may have rights in relation to your personal data. Under UK data protection law, these may include:

  • the right to be informed about how your personal data is used
  • the right of access to your personal data
  • the right to request correction of inaccurate personal data
  • the right to request deletion of personal data
  • the right to restrict processing
  • the right to object to processing
  • the right to data portability
  • the right to withdraw consent where processing is based on consent
  • rights relating to automated decision-making, where applicable

These rights are not absolute and may be subject to exemptions or limitations.

To exercise your rights, contact us using the details above. We may need to verify your identity before responding.

14. Automated Decision-Making

We do not currently use personal data collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

If this changes, we will update this Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites, publications or resources. We are not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policy of any third-party website you visit.

16. Complaints

If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner's Office.

Information Commissioner's OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AFUnited KingdomWebsite: ico.org.ukTelephone: 0303 123 1113

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last updated date.

You should review this page periodically to understand how we handle personal data.

18. Contact Us

For questions about this Privacy Policy or how we process personal data, contact:

ADEX Technology Ltd6th Floor Basildon House7 - 11 MoorgateLondonEnglandEC2R 6AFEmail: contact@exchangeinfrastructure.tech